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FAQs

30-Day Free Shipping Official Rules

How do I unlock free shipping?

Complete all 9 steps in your account setup tasks to unlock free shipping. 


What type of shipping will be reimbursed by Shop.co?

Free shipping is only eligible for standard ground shipping rates. Expedited, express, 2-day, one-day, next day air will not be eligible for free shipping and will require the user to pay the shipping cost. Only standard carriers such as: DHL, FedEx, UPS, USPS, LaserShip and OnTrac are eligible for free shipping. Only shipments within the 48 contiguous states qualify. Oversized items, which require special shipping and handling, are not eligible for free shipping. Oversized items include, but are not limited to, large furniture, large appliances, mattresses, etc.


Free shipping will only be valid for purchases made through the Shop.co browser extension. No prior purchases made through the Shop.co extension are eligible for the free shipping offer. This offer is available for a limited time only, on a first-come-first-served basis.  


When do I get reimbursed for shipping?

Following the 30-day period, Shop.co will gather the shipping costs from all eligible purchases and send the user a reimbursement check. Determination of qualifying orders will be at the sole discretion of Shop.co. Reimbursements will be processed within 4-6 weeks by mail.

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Does this apply to international shipments?

Only shipments within the 48 contiguous states qualify. That means an item must be shipped from somewhere in the 48 states, to somewhere in the 48 states, to qualify. 


Is there a limit to how much shipping I can have reimbursed?

At the end of the 30 day period, the total amount of your shipping cannot be greater than the total amount spent on the products purchased. As long as your shipping meets the qualifications listed above, and is less than the total amount spent on the products purchased, there is no limit to how much you can be reimbursed for your shipping. 


How do you define an oversized item?

This varies by carrier, so for a specific item please refer to the retailer you are purchasing from. Generally, a standard carrier sending an item via ground shipping will qualify for our shipping reimbursement.